JP SOFT

WhatsApp Business API Automation & Integration

Automated WhatsApp follow-ups, notifications, catalogues and campaigns connected to your CRM and website.

WhatsApp is where your customers are. We set up WhatsApp Business API with automated lead replies, order and payment notifications, appointment reminders, broadcast campaigns and chatbot flows – all linked to your CRM.

Key features

  • Instant lead replies – Auto-reply to every new enquiry.
  • Follow-up sequences – Scheduled messages until the customer responds.
  • Notifications – Order, payment, delivery and appointment alerts.
  • Broadcast campaigns – Compliant bulk campaigns with templates.
  • Shared team inbox – Multiple agents on one WhatsApp number.
  • CRM integration – Every chat saved against the lead.

Business benefits

  • Faster responses
  • Higher conversion
  • Hours saved
  • Better customer experience

How we deliver

  • Discover – Understand goals, users and current process.
  • Design – Plan features and approve prototype.
  • Build – Develop in sprints with regular demos.
  • Launch & Support – Deploy securely, train your team and support.